Clarion Walmart will have a ‘Pickup Tower’

From staff reports

Walmart recently announced its Clarion Location in Monroe Township will install a “Pickup Tower” by the end of April for customer convenience.

According to a corporate press release, Pickup Towers are 16-feet tall, high-tech vending machines capable of fulfilling a customer’s online order in less than a minute once they arrive at the store.

Each Pickup Tower allows users grab their online orders from tall kiosks inside Walmart stores.

After completing an online order, customers will be notified when their item is available for pickup at a tower. They can then drive to the store, scan a barcode into the kiosk computer, and the item is delivered into the customer’s hands.

“It’s easy to do — once the order is ready, step up to the Pickup Tower and scan the barcode sent to your smartphone to retrieve your item,” Walmart said in the press release.

The Clarion store is one of 23 locations that will install a Pickup Tower this year.

According to the press release, building on its commitment to save customers time and money in new ways, Walmart expects to spend an estimated $83 million this year in Pennsylvania through the remodeling of 15 stores, as well as the launch and continued expansion of several customer-focused innovations.

“Pennsylvania Walmart stores continue to evolve to best meet the preferences of our valued customers and the more than 53,000 associates who serve as the heart of our efforts to exceed customer expectations,” said Ann-Louise Almeida, Walmart Regional Manager for Pennsylvania. “The exciting recent innovations we’ve seen in Pennsylvania include online grocery pickup and grocery delivery at more than 50 stores statewide, providing a number of easy ways for customers to shop for essential items online, while never having to leave their vehicles.

“Additionally, more than 30 Pickup Towers across Pennsylvania and customer-friendly services such ‘Check Out with Me’ have made it easier than ever for shoppers to save not only money, but valuable time as well.

Almeida added, “Combined with skills-based training support for associates, including the use of virtual reality to simulate real-world scenarios, Walmart is redefining the retail experience for all Pennsylvania customers and creating a one-of-a-kind shopping experience that helps our customers live better by providing unmatched value and industry-leading convenience.”